Phones
Apple, Samsung, Google and other leading brands.
- Cracked screens
- Battery replacement
- Charging ports
- Water damage
- Software and update faults
Repair services
What we repair
We repair hardware damage and software problems. Below is what typically lands on the bench for each device; if your fault is not listed, ask us and we will give you a clear answer.
Tablets
Android and Windows tablets from major manufacturers.
- Screen and glass
- Battery replacement
- Charging faults
- App and software problems
iPads
iPad, iPad Air, iPad mini and iPad Pro models.
- Digitiser and glass
- Battery replacement
- Charging ports
- Boot loops and software faults
Laptops
MacBooks, Windows laptops and portable computers.
- No power
- Screens and hinges
- Overheating
- Storage upgrades
- Windows and macOS problems
Desktops
Desktop PCs, Macs, all-in-ones and custom builds.
- Won't boot
- Power supplies
- Upgrades and rebuilds
- Cooling and noise
- Software and OS issues
Gaming consoles
PlayStation, Xbox, Nintendo and handheld consoles.
- HDMI ports
- Overheating and fan noise
- Disc drives
- Controller drift
- System software faults
Software services
Software work we take on
Not every problem needs a screwdriver. These software services are priced and agreed the same way as our repairs, covered by no fix, no fee and the six-month guarantee.
Set ups
New phones, tablets, laptops and desktops set up properly: accounts, email, apps, and your photos and files moved across.
Virus removal
Viruses, malware, browser hijacks and unwanted software removed, then updates and protection put in place so it stays clean.
Health checks
A top-to-bottom check of updates, storage, startup load and general condition, with anything we find explained in plain language.
Software fault & fix
Machines that will not boot, crash, freeze or fail updates diagnosed and repaired, without wiping your files wherever possible.
Help with tech
Not everything is a breakage
If tech is simply getting the better of you, that counts as a job too. Setting up a new laptop, installing the apps you want, sorting email, printers or Wi-Fi, moving photos and accounts across, or tidying up a slow machine. We do this sort of work without excessive fees, and we explain what we did in plain language.
Describe it however makes sense to you. You do not need to know the technical terms.
Ask for a handFair charging
No fix, no fee
If we cannot fix the issue, we waive and refund the fees connected to that issue. Charges still apply to any separate problems we successfully diagnose or repair, including their agreed diagnostics and shipping costs. Read the full terms.
Standards
How we work on your device
Parts
We fit quality replacement parts suited to the device and tell you which grade of part is being used before you agree to the work.
Testing
Nothing is signed off on looks alone. Screens, buttons, cameras, charging, audio and temperatures are checked after the repair.
Turnaround
Most repairs are finished within a few working days of arriving, once the work is agreed. Parts on order can add time and we will tell you if so.
Cost
You get the price before any work happens. If we cannot fix the agreed issue, we waive and refund the fees connected to it under our no-fix-no-fee terms.
Simple shipping
We send the prepaid label
No carrier comparison, booking or postage payment to organise. We email the label and instructions, you pack the device, and we arrange its tracked return.
With every repair
Included, every time
- Prepaid label so getting it here costs you nothing to arrange
- Price agreed before any work starts
- Quality parts fitted and function tested
- Cleaned and returned by tracked delivery
- Six-month guarantee on all our work
Cracked phone display
A real Chip Shop repair: the damaged display was replaced, then the phone was powered on and checked before return.
What we do not take on
We would rather be honest up front than have you post something we cannot help with.
- Large-screen televisions and monitors above 32 inches
- White goods and kitchen appliances
- Devices already damaged beyond economical repair
- Data recovery from physically destroyed storage
Device not listed?
Send us the make, model and what it is doing. We will tell you whether it is something we repair, and if it is not, we will say so.
Ask about your device